Cayenne B. Isaksen

Senior Director

As a senior director at O’Neill and Associates, Cayenne Isaksen applies her extensive background in public affairs and the public sector to develop and execute integrated communications strategies for a wide range of clients across multiple sectors. Ms. Isaksen specializes in a range of media relations and crisis communications services, including messaging, media outreach, social media management, reputation management, public affairs briefings, and media training.

Prior to joining O’Neill and Associates, Ms. Isaksen served as the Director of Public Affairs for the Massachusetts Department of Children and Families, where she served as the primary spokesperson for the agency while providing guidance and counsel in the development and implementation of the department’s communications strategies. She proactively promoted the agency’s positive and successful work, while effectively managing its crisis communications when responding to high profile, public cases and changes in department leadership.

Previously, Ms. Isaksen served as the Media and Public Affairs Specialist at the Massachusetts Department of Veterans’ Services, the nation’s most active and dynamic veteran’s service agency. In this role, she served as spokesperson in addition to managing all media and communications-based activities while assisting the Executive Office of Health and Human Services, and the Governor’s Office on media-related issues. She refined her digital and social media skills at the department, where she developed and directed its first entry into social networking through Facebook and Twitter, and managed a national webinar on its programs and services.

Leveraging her decade of experience in the public sector, Ms. Isaksen develops and integrates strategic communications plans, specializing in the intersection of government, the media and community relations.

Ms. Isaksen has helped clients successfully navigate complex and high-profile communications challenges, ensuring that their business goals were protected and moving forwarded while remaining a priority among key audiences.

Ms. Isaksen holds a master’s in Political Science and a master’s in Public Administration from Suffolk University, as well as a bachelor’s degree from the University of Massachusetts Amherst’s Commonwealth College Honors Program.  She currently resides in Canton, Massachusetts.

You can reach Ms. Isaksen at 617-646-1028.